1. How can I share customer reviews on social media with BravoClient?
You can share your customer reviews directly on your Facebook and Instagram accounts via BravoClient. In the “Social” section, you can connect your accounts, customize the brand color and post text, and then share reviews with just a few clicks.
2. How do I manage my business users on BravoClient?
In the “Business Users” section, you can add, edit, or delete users. You can assign specific roles and locations to each user for more effective management of your various locations or services.
3. Which review platforms can I integrate with BravoClient?
BravoClient allows you to integrate over 40 review platforms, including Google, Facebook, TripAdvisor, Trustpilot, Airbnb, and many others. You can easily connect these platforms to centralize the management of your customer reviews from a single interface.
4. Can I add and manage multiple locations for my business with BravoClient?
Yes, you can add and manage multiple business locations from the “Locations” section. This allows you to track and manage reviews for each of your locations in a centralized manner.
5. How can I use BravoClient widgets on my website?
BravoClient allows you to create and customize widgets to display your customer reviews directly on your website. You can choose different widget formats, such as carousels or badges, and integrate the generated HTML code into your website.
6. How do I create automations to manage my customer reviews?
In the “Automate” section, you can create automations that allow you to manage your customer reviews more efficiently. You can set specific rules to automate responses to reviews or invitations to leave a review.
7. How can I analyze the performance of my customer reviews with BravoClient?
The “Analytics” section of BravoClient provides you with detailed reports on the evolution of your customer reviews. You can track the growth of your reviews, average rating, and other key indicators to evaluate the impact of your review management on your online reputation.
8. How do I customize my review link on BravoClient?
BravoClient allows you to customize the review link that you can share with your customers. You can modify the link URL, preview title, and the initial page that your customers will see when they click on the link.
9. How do I send a review link or QR code to my customers with BravoClient?
From the “Get Reviews” section, you can generate a review link or a QR code that you can share with your customers via SMS, email, WhatsApp, or by printing the QR code. This makes it easy to collect customer reviews.
10. How do I respond to customer reviews on BravoClient?
In the “Reviews” section, you can view all the reviews that your customers have left on the connected platforms. You can respond directly to each review, mark those that require special attention, and filter reviews by various criteria.